Privacy & Cookies Policy

PRIVACY POLICY:

‘Personally Identifiable Information’ (PII), as described in US privacy law and Canadian Law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. 

Personal information collected from our website, app & social media:

When requesting for quotation, contact us, pay for an order, subscribe, respond to a survey, fill out any prompted forms, use the live chat feature, make a payment on our website, entertain marketing communications, browse our website/app, use of features on our website/app or fill out any information on our website or app. You may be asked to enter your name, email address, mailing address, phone number or other details to allow us to better serve you.

When is information collected?

Information is collected from you when requesting for quotation, contact us, pay for an order, subscribe, respond to a survey, fill out any prompted forms, use the live chat feature, make a payment on our website, entertain marketing communications, browse our website/app, use of features on our website/app or fill out any information on our website or app.

How is the information used?

We may use the information we collect from you when you request for quotation, contact us, pay for an order, subscribe, respond to a survey, fill out any prompted forms, use the live chat feature, make a payment on our website, entertain marketing communications, browse our website/app, use of features on our website/app or fill out any information on our website or app in the following ways.

  • To enhance the user experience and to allow us to deliver the type of content and product offerings in which you are most interested based on the information collected.
  • To better structure and format our website in order to better serve our clientele base.
  • To allow us to better service you in responding to your customer service requests and inquiries.
  • To administer a contest, promotion, survey or other site feature.
  • To process your transactions.
  • To ask for ratings and reviews of services or products
  • To follow up with clientele after correspondence (live chat, email or phone inquiries)

How is your information protected?

We take all the necessary precautions to ensure your information is protected at all costs, below are some ways in which we insure this security. 

  • We do not use vulnerability scanning and/or scanning to PCI standards. 
  • An external PCI compliant payment gateway handles all CC transactions.
  • We do not use Malware Scanning.
  • We do use an SSL certificate
  • We use a 3rd party service for transactions.

How do we use ‘cookies’?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser. If you allow cookies to be used it enables the website’s or service provider’s systems to recognize your browser and captures/remembers certain information. For instance, we use cookies to help us remember and process the items in your shopping cart/payment process. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools in the future.

Cookies are used to:

  • Understand and save user’s preferences for future visits.
  • Keep track of advertisements and marketing material.
  • Compile aggregate data about website traffic and website interactions in order to offer better user experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies (This is at the user's discretion). You do this through your browser settings. Since each browser is different, identify how to modify your cookies using the help menu found on your browsers bar. 

If cookies are turned off, Some features may not be accessible or cause a lack in user website experience. 

Third-party disclosure: We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links: We do not include or offer third-party products or services on our website.

Google: Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

‍https://support.google.com/

adwordspolicy/answer/1316548?hl=en 

Use of Google AdSense Advertising on our website: Google, as a third-party Dealer, uses cookies to serve ads on our website. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Further implemented reporting measures and more:

  • Google Display Network Impression Reporting
  •  Demographics and Interests Reporting
  • We, along with third-party Dealers such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative OOpt-Out Page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act:

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf 

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created it will be added as a link to the bottom of our home page. 

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information:

  • By emailing us or by logging in to your account

How does our site handle Do Not Track signals?

  • We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

  • It’s important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Do we let third-parties, including ad networks or plug-ins, collect PII from children under 13?

Fair Information Practices: Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify you via email within 7 business days

CAN SPAM Act:

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, send our quotations and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or services
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • No use of false or misleading subject headings or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

Contact Us:

If at any time you would like to unsubscribe from receiving future emails or hold any concerns in regards to our privacy policy, we can be reached at the contact info listed below. 

https://www.evergreenlights.ca/

Calgary, AB Canada 

info@evergreenlights.ca

+1 (403) 744-5184